Compare and Contrast Research Methods Essay Example | Topics and Well Written Essays - 1500 words - 6

Compare and Contrast Research Methods - Essay Example Moreover this session also takes place to converse about different matters etc. (Blumberg & Schindler, 2008). (Lewis & Saunders, 2009) demonstrate that the implication of this research method is widely done in almost all major modes of studies. This gives a horizon that what actually people think. Focus group participants can vary from research to research. For instance to check out the performance of a car, focus group discussion takes place. The panel members in this discussion would be product manufacturing engineers, consumers, analysts, journalist, market guru’s and future potential customers. Their depiction of thoughts will be the quintessence of this discussion. Moderator will ask certain focused research based questions from the panel members. Members upon their respective turn will present their views. The proposition of this tactic is mostly done in the subject of psychology, sociology, marketing and its sub branches, human resources management etc. To get the concrete picture about the thinking of consumers, market surveys act as the backbone. It has vast implication and is done in approximately research work. Market surveys provide the various ideas of people about a product, service or any other issue. People from diverse backgrounds provide their review about a certain product or service. They also bluntly demonstrate that what are the shortcomings and plus points of the product. Their representation of non fragmented thoughts makes this research technique powerful. Literate, illiterate- all consumers present their ideas clearly (Eriksson & Kovalainen, 2008). Market surveys are done in all the capacities to check out the positioning of a product or service. For instance to check out the impact of a certain mobile phone among users and customers, cell phone market survey will be done which will give deep insight about what consumers think of it. It will also explain that what are its drawbacks, advantages and who are its customers. A set of

Create atmosphere Essay Example for Free

Create atmosphere Essay Media Studies Assignment: In Extract from Die Another Day analyse the way in which director Lee Tamaton has used the following to create atmosphere The scene that I will be analysing is the Ice Chase scene in which Zao the villain is chasing James Bond on the ice lake- as his aim is to rescue his lover played by Halle Berry which Zao is trying to prevent. The audience is taken in the scene with an opening aerial shot of Bond in the Aston and Zao in the Jaguar as they are on the chase. With the use of non-diegetic sound of fast car music and diegetic sound of car screeching that the director implements reflects the rush and anxiety of both rivals on the chase to kill. The director cuts from long sweeping aerial shots to medium shots which is used to emphasize on the car movements following into close up shots of both characters. This is used so the audience can see the expressions of both characters where James has a straight face which emphasises on his intelligence, confidence and collective attitude towards his fast movements whereas we see a contrast of Zaos disfurged expressions which portray a evil and reactive ability of his nature to kill this adds tension towards the sequence of adventure displayed leaving the audience in suspense of what to expect from the two challenging opponents. As the audience is exposed with cuts of medium between long and close-up shots help to give the sequence balance keeping the audience focused on the main characters and excited until they are at the edge of their seats. As music gets faster and louder the acceleration of the car then slows down this crescendo is emphasised so that the audience focuses on the actions of bond and Zao in the car. Therefore this relates to their techniques of immediacy needed where the use of tracking shots are employed so the audience can see both characters taking advantage of firing missals, rockets and gunshots at each other continuously engineered by their cars. Their high powered gadget packed sports cars relates to the familiar trademark used in bond films. The cross cutting of the three stories where Halle is trying to escape inside of the ice mountain and the other scene from space creates suspense. These different editing speeds of fast motion and then the slow down of motion in between the different shots draws attention to the audience the main features of action which is the ice chase scene. At the part where Bonds car is upside down Zao locks onto fire a heat seeker with the use of computer system Bond presses his ejected seat where the audience see the pivoting of the car upwards in seconds just before the rocket whizzes by this illustrates to the audience that bond is a precise professional alert man and this is a moment where the natural trait of perfection of Bond is demonstrated. This part of the scene brings the audience to a calm feeling after the climax has been minimised by Bonds careful reactions. The directors use of stunts from the heat sensors, computer time bombs and missals are conventions expected in Bond films as this leads to dramatic climax of action and leaves the audience burning with excitement of what it going to happen next and gives more realism to the culture of the scene. The diegetic sound of these properties adds realism and an exciting atmosphere within the scene as the tracking shot employs the captive fast action of these elements. As James is in his car the denotation of his dress code which is black suit and sleek hair connotes to the audience his natural charisma and precise movements against his rival. This is another convention of Bonds styles in his films. Whereas the villain is dressed sporty and this signifies a thugged out style and a man who spontaneously thinks who is fast and dangerous but cannot outsmart Bond. Natural light is used to portray the cold, edgy atmosphere surrounded by ice elements of rocks and the lake; this creates an unbalanced atmosphere of a calm bright vista which is irony to the action portrayed in the scene. The use of back projection of ice rocks adds realism of natural tranquillity and isolates the two characters within the scene Computer generated images are used as the audience is shown a cut in space where the light from satellite reflects directly on the outer edges of the ice palate. The director uses this method to create a pattern of expectations throughout the film and leaves the audience in tension of dangerous consequences that could occur from this. The director portrays a long shot at the ending of the sequence, where the audience visualise Bond in the Aston speeding with Zao in the Jaguar following him. This is portrayed so that the audience capture the speed and density of driving on the blue colouring spread on the ice lake to give a glossy real effect where the shot also adds distance and a cold wiery atmosphere that Bond escapes from in which the scene ends. My conclusion of Tamatons use of spectacular physical action in the Ice chase scene of explosions, chases and battles adds to the narrative of the story and the deployment of state-of -art special effects to emphasis in performance on athletic feats and stunts. This has been a conventional trend from the 1980s and a dominant trend in the 1990. Therefore these natural conventions in the scene that Tamaton has used create the expected atmosphere of unprediction and tension that builds up playing on these important elements. This is why the Ice lake scene has given a cold exciting thrilling atmosphere and exhilaration to the audiences expectations from the beginning and the ending of the scene.

civil war :: essays research papers

  Ã‚  Ã‚  Ã‚  Ã‚  The Civil War was one of the bloodiest wars of all time, and it was fought by people of the same country. It is amazing to think that such a thing could have happened to this country. About 260,000 rebel soldiers and 373,000 Union soldiers were killed (Text, pg. 378). The reason for such a high number of deaths is mainly because most battles of the war involved about 200,000 soldiers. With this many people fighting at once, there are bound to be a huge number of deaths. Another factor to the high death count is the fact that newer and better weapons were being developed. The new technology allowed guns to be more accurate and even more deadly. This, combined with the lack of medical attention, made it more likely that you would die in battle, than survive. Many soldiers could not make it to medics in time, and even when they got there, many of the medics were not sufficiently trained. This is sad to see, but they needed all the â€Å"doctors† they could get .   Ã‚  Ã‚  Ã‚  Ã‚  According to Alger, Cahan, and Gold, success usually was trading rags for respectability, not for great wealth (Text, pg. 472). Most of Alger’s stories tended to be glorified. Not many people really did make it the way that Alger’s characters did. Cahan gives a more realistic tale of this rag to riches theory by showing the spiritual loss that comes along with the material gain. Gold tells even grimmer stories of people how just flat out don’t â€Å"make it†. These are all different views on the theory, but all have truth behind them. Historians generally measured success by categorizing occupations. They then do random questioning and see what nationalities have become more successful according to job ranking. This is extremely inaccurate. First of all, there is no way that each nationality is fairly represented in these polls. Some countries, or even people, looking at the micro level, may judge success in different ways.

The Anger We All Share Essays -- Biology Essays Research Papers

The Anger We All Share Anger, it is an emotion that we are all familiar with and in a way, an important part of the average normally functioning human. Who hasn't encountered anger in a friend, family member, or even the random person you met on the street? In literature, it is absolutely necessary in order to generate a tale with the right tension and motive for character behavior. Authors use creative wording to fashion the various images necessary to convey this emotion: fiery, smoldering, explosive, seething, etc., they're all employed to describe anger. Anger seems to be something we can't avoid. Every time you're bitter, cynical, holding a grudge, sullen, or frustrated, it was either because of anger you're experiencing these emotions or will result in anger. So what is anger, and what causes it? Why does this emotion play such an important part in our lives, and in some cases, cause so much trouble? Anger can be mild, as with annoyance at a younger sibling, or intense like the rage felt if you returned home to find it burglarized. Though in this society, we have generally been taught that anger is bad, this is actually a normal and healthy emotion (1). That is, if experienced in moderation; anything to excess tends to result in trouble. When anger gets out of control, it can become a serious problem, which could not only damage your relationships with other people but also leave you feeling helpless to an unpredictable emotion (1). The Forebrain, namely the Cerebellum, is responsible for our emotions, anger being one of them (8). Like other strong emotions, it is accompanied by physiological and biological changes. These changes include, but aren't restricted to, the increase of heart rate and blood pressure, a... ...er, theories about how and why aggression develops, and means of preventing or coping with anger http://mentalhelp.net/psyhelp/chap7/ 3)He@lth: Anger and Aggression, Consumer tips http://www.athealth.com/Consumer/newsletter/FPN_4_22.html 4)Heart Information Network, Anger and its effect on the heart: a review of research studies http://www.heartinfo.org/main.asp 5)Angermgnt.com: Building Better Human Relationships, Anger Toolkit http://www.angermgmt.com/techniques.html 6)Counseling and Career Center, A Brigham Young University Website http://www.byu.edu/ccc/counseling/anger.shtml 7)Mean Genes, Comparing aggression in humans and other primates http://detnews.com/1997/accent/9707/09/07090017.htm 8)The Brain, Biology and Behavior, A number of definitions regarding the brain http://onlinelearning.tc.cc.va.us/faculty/tcmuthj/notes3.htm

Things Fall Apart: Okonkwo’s Perspective

Autoimmune had been with our family for three years, so I really didn't count on things changing. When Queued told that the oracle ordered him dead I was shocked. I didn't know what to do. I thought maybe Beriberi would know what to do, but I was even more confused after leaving his compound. How could I let someone Just kill this boy who called me father, but I wasn't willing to let anyone call me a coward. So I did what had to be done, I told Autoimmune that he was going home.I knew that Autoimmune had mixed emotions about this situation, I too had mixed emotions but it was time for him to go now. I knew Known had looked up to Autoimmune, but I didn't think he would take It this hard. Although I saw nothing, I could sense that Known was very hurt by this decision, and the way he looked at my face told me that he knew what was to happen to this boy, whom he called a brother. The day that we got rid of Autoimmune was a day that I will never forget. The men all came to my compound. We were all dressed up In our finest cloths.The men brought palm-wine, which Autoimmune was to carry. We started that the journey with everyone talking to with one another. We walked and it seemed like with every step I got even more nervous. It was too late to chicken out. Everyone would think that I was a coward if Autoimmune was not killed. I was sweating just thinking about it. How was I supposed to do such a horrified act? Autoimmune was like a son to me and for me to Just all of a sudden break that bond was the hardest thing I ever had to do. But it was the only choice I had.I was not about o be ridiculed and called a coward or womanly. My father was a failure and I refuse to be one, just as he was, so I had to kill Autoimmune. When it came to the time to kill Autoimmune one of the men coughed. As soon as he did this Autoimmune was forced to look straight ahead. Autoimmune knew something was not right. The demeanor of the men had changed. Within minutes the man who coughed had s truck Autoimmune and he had fallen down. At this point I didn't know what to do but to continue. As Autoimmune called out for me, I burst through the men and killed Autoimmune.As I struck him he fell and blood ran from his body as if it were running from a water fall. I could only continue as I heard him call out â€Å"father†. Nevertheless, I was a man for doing what the oracle told me to do and for doing something for my people. I didn't realize what I had did until it was over. It was as if I as In a haze when the killing occurred. I Immediately felt guilt and remorse came over me. I couldn't believe what I had done. I had killed a child. I had killed a child who once called me father.I was sad, but I could not let this control. I had to hide my emotions and act as a man, strong, fearless and emotionless. I had to move on. Things Fall Apart: Ginkgo's Perspective By megabyte really didn't count on things changing. When Queued told that the oracle ordered him dead I was shoc ked. I didn't know what to do. I thought maybe Beriberi would know Autoimmune, but I didn't think he would take it this hard. Although I saw nothing, I loud sense that Known was very hurt by this decision, and the way he looked at my came to my compound.We were all dressed up in our finest cloths. The men brought We started that the Journey with everyone talking to with one another. We walked sweating Just thinking about it. How was I supposed to do such a horrified act? Refuse to be one, Just as he was, so I had to kill Autoimmune. Coughed had struck Autoimmune and he had fallen down. At this point I didn't know was in a haze when the killing occurred. I immediately felt guilt and remorse came I couldn't believe what I had done. I had killed a child. I had killed a child who once

Watership Down essays

Watership Down essays AUTHOR Watership Down was written by Richard Adams, who was born May 9, 1920, in Berkshire, England. He won two awards for this novel. He is still living. Hazel became the leader of the rabbits once they left their original warren. He was a very smart and tricky rabbit who won the respect and trust of the other rabbits by his courage and many great deeds. He always handled problems calmly so others would also remained calm. Whenever a plan was needed, Hazel would always come up with one. Fiver, the younger brother of Hazel, was unique because of his small size and ability to foresee danger. He saved the rabbits from death by warning some rabbits of the danger. Bigwig, a great fighting and courageous rabbit, was essential for the success of the traveling rabbits. He loved to fight and always did his best to protect the others. He was also the bird Kehaars best friend and enjoyed spending time with him. Blackberry was the most intelligent rabbit in the group. For example, he made a boat to cross a river although the others had never even seen or understood the floating concept. Blackberry always helped Hazel to think of ideas when problems arose. Dandelion, another smart rabbit, was known for his speed and for his great story telling of El-ahrairah, the rabbit folk hero. He could always tell stories which distracted and eased the rabbits from problems. Pipkin, a good friend of Fiver, was small like Fiver but acted as if he was as big as Bigwig. He always did what he was told and never complained. One day Fiver, sensing danger, convinced his brother Hazel that they must leave their warren. Hazel tried to warn the Chief Rabbit of the danger, but he did not listen. Hazel gathered a group and went along the brook until they reached another warren of rabbits. These rabbits were very strange and acted differently from other rabbits. Hazel and his group decided to leave after Bigwig got ca ...

German Textbook Guide

German Textbook Guide Textbooks for German The first decision you have to make in selecting a textbook for German is whether you want a text published in your country and targeted for a specific (American, British, Italian, etc.) audience, or a more universal, all-German Deutsch als Fremdsprache text published by a German publisher. The listing below includes German publishers and those in other countries. Most textbooks are also aimed at a specific age-level and often target either a college or school level. In our list youll find the textbooks listed alphabetically by title- with an indication of the target level (young learners, middle school, high school, college). We also plan to add a list of supplementary texts soon- for TPR, cultural, literary, or anthology books for German. The listing for textbooks below describes the materials offered (teachers guide, workbook, CDs, cassettes, etc.) and the general program for each text. (Such descriptions come from the publisher or textbook vendors and are intended only as a general guide.) A Web link is included for each textbook publishers site. The target level for each title is indicated by the following abbreviations: C college, adults, HS high school, MS middle school/junior high, YL young learners/elementary school. TEXTBOOK TITLES for GERMAN (with level) Auf Deutsch! (MS/HS) Publ: McDougal Littel. From the publisher: A three-level, multi-component German program with print, audio, and integrated technology components that are keyed to the Fokus Deutsch video series. Extensive teacher support and strategies designed to address multiple intelligences, and various learning styles and ability levels. Blick 1 (MS/HS) Publ: Hueber Verlag. Intermediate German for teenagers and young adults in three volumes. Each volume offers a textbook (with CD), a workbook, and a teachers guide. Hueber also has a nice Web site for teachers (in German). Deutsch aktiv neu (HS) Langenscheidt. This textbook is written entirely in German for beginning students. Its topics are of high interest and familiarity so the students are drawn into participation. The learning is done in context, which draws students into the language and culture quicker. The page-by-page glossaries and the strong emphasis on grammar aid the student in language acquisition. Three levels, each with textbook, workbook, glossary, teachers manual, and audio cassettes. Deutsch aktuell (MS/HS) Publ: EMC/Paradigm. The fifth edition (2004) is not just a revised edition, but a totally rewritten textbook. Developed in response to needs expressed by teachers throughout the US, it incorporates a well-balanced approach emphasizing communication and a logical progression of language structure. Also available as an interactive CD-ROM. Textbook, annotated teachers edition, workbook, audio CDs, testing program, TPR storytelling manual, and more. Three-level program plus other German materials. Deutsch: Na klar! (HS/C) Publ: McGraw Hill. An introductory German course that claims to motivate students and stimulate interest in the culture and language through its approach to authentic materials that illustrate vocabulary in context, communicative functions of grammatical structures, and cultural points. Features activities and exercises, an easy-to-follow chapter structure, and an array of multimedia supplements. Fokus Deutsch (HS/C) Publ: McGraw Hill. A three-level German text created in collaboration with the Annenberg/CPB project, WGBH/Boston, and the McGraw-Hill Companies- along with Inter Nationes and the Goethe-Institut. The program immerses students in the reality of German life, history, and culture. The comprehensive package also includes such multimedia supplements as a CD-ROM resource for instructors and a text-specific Web site. Komm mit! (MS/HS) Publ: HRW. One of the most-used high school German textbooks in the US. Three levels with textbook, teachers edition, workbooks, and multimedia for the classroom. See some sample cultural Web supplements for this textbook from the publisher. You can also download PDF files for detailed descriptions of aspects of this series from the HRW Web site. Kontakte: A Communicative Approach (HS/C) Publ: McGraw Hill. A German text based on and inspired by the Natural Approach, pioneered by Tracy D. Terrell (the late co-author). Students learn German through communicative contexts with an emphasis on the four skills as well as cultural competence, with grammar functioning as an aid to language learning, rather than as an end in itself. Text and instructors manual, workbook, CD-ROM, and book Web site. Passwort Deutsch (HS/C) Publ: Klett Edition Deutsch. A five-level communicative and activity-oriented text for Zertifikat Deutsch preparation. Reading texts and exercises help students develop oral comprehension, speaking, reading and writing skills, with emphasis on vocabulary and grammar. Textbook, teachers guide, vocabulary booklet, audio CDs. Plus Deutsch (HS/C) Publ: Hueber Verlag. Text/workbook, teachers guide, CDs, German-English glossary (Level I). Focus on communication skills and grammar. Each of three levels contains a variety of texts ranging from comics, poems, and short stories to reports and interviews related to the culture and civilization of German-speaking countries. Exercises for vocabulary and structures, and color illustrations. Schritte 1-6 (HS/C) Publ: Hueber A complete six-level German program with student text, workbooks, and audio CDs for teens to adults. Sowieso (YL/MS) Publ: Langenscheidt. A three-volume textbook series for beginners age 12 and up. An English edition (A German Course for Young People) is also available. Stufen international (MS/HS) Publ: Klett Edition Deutsch. Three levels, each volume with 10 lessons. Everyday topics in full color, conversation, grammar, information, pronunciation, and practice activities. Text/workbook, teachers handbook, exercise book, audio cassettes. This text also has its own online forum. Tamburin (YL) Publ: Hueber. Three levels with activities and audio. Teacherss guide, workbook, audio CDs. For children. Themen neu (HS/C) Publ: Hueber Verlag. The updated edition of this popular college/high school textbook maintains the quality of the original, but written and oral comprehension exercises are now introduced earlier and intensively practiced in the first volume. Important grammar, in particular the perfect tense, are dealt with early on. Two levels with textbook, workbook, CDs or cassettes, teachers guide, and an English-German glossary (Level I). Theres also a special level three Zertifikatsband for students who intend to pass the Zertifikat Deutsch exam. Do you know of a good German texbook we havent listed here? Contact your Guide.

20 Quotes About How to Give and Get Respect

20 Quotes About How to Give and Get Respect How often have you heard employees complaining about the lack of respect in the workplace? According to  an  HBR  survey  conducted by Christine Porath, associate professor at Georgetown University’s McDonough School of Business,  and  Tony Schwartz, founder of  The Energy Project, business leaders need to demonstrate respect to their employees if they want better commitment and engagement in the workplace. The survey results, as quoted in  HBR in the November 2014  states: Those that get respect from their leaders reported 56% better health and well-being, 1.72 times more trust and safety, 89% greater enjoyment and satisfaction with their jobs, 92% greater focus and prioritization, and 1.26 times more meaning and significance. Those that feel respected by their leaders were also 1.1 times more likely to stay with their organizations than those that didn’t. Building Employee Value Every employee needs to feel valued. That is at the core of every human interaction. It does not matter what rank, or office the person holds. It does not matter how important is the employees role in the organization. Each individual needs to feel respected and valued. Managers who recognize and empathize with this basic human need will become great business leaders. Tom Peters The simple act of paying positive attention to people has a great deal to do with productivity. Frank Barron Never take a persons dignity: it is worth everything to them, and nothing to you. Stephen R. Covey Always treat your employees exactly as you want them to treat your best customers. Cary Grant Probably no greater honor can come to any man than the respect of his colleagues. Rana Junaid Mustafa Gohar It is not grey hair that makes one respectable but character. Ayn Rand If one doesnt respect oneself one can have neither love nor respect for others. R. G. Risch Respect is a two-way street, if you want to get it, youve got to give it. Albert Einstein I speak to everyone in the same way, whether he is the garbage man or the president of the university. Alfred Nobel It is not sufficient to be worthy of respect in order to be respected.   Julia Cameron In limits, there is freedom. Creativity thrives within structure. Creating safe havens where our children are allowed to dream, play, make a mess and, yes, clean it up, we teach them respect for themselves and others. Criss Jami When I look at a person, I see a person - not a rank, not a class, not a title. Mark Clement Leaders who win the respect of others are the ones who deliver more than they promise, not the ones who promise more than they can deliver. Muhammad Tariq Majeed Respect at the cost of others is disrespect in effect. Ralph Waldo Emerson Men are respectable only as they respect. Cesar Chavez Preservation of ones own culture does not require contempt or disrespect for other cultures. Shannon L. Alder A true gentleman is one that apologizes anyways, even though he has not offended a lady intentionally. He is in a class all of his own because he knows the value of a womans heart. Carlos Wallace From the moment I could even understand what respect was I knew it was not a choice but the only option. Robert Schuller As we grow as unique persons, we learn to respect the uniqueness of others. John Hume Difference is of the essence of humanity. Difference is an accident of birth and it should therefore never be the source of hatred or conflict. The answer to difference is to respect it. Therein lies a most fundamental principle of peace - respect for diversity. John Wooden Respect a man, and he will do all the more. How Management Can Convey Respect to Employees The culture of respect should be religiously adhered to by every person in the organization. It has to percolate from the higher management to the last person down the structure. Respect has to be proactively demonstrated, in letter and spirit. Various forms of communication and engaging social interactions can build an environment of respect for employees. One business manager used an innovative idea to make his team feel valued. He would send out a message on their group chat every week or two on what his targets and achievements were for the week. He would also welcome suggestions and feedback on the same. This made his team sense a greater level of responsibility towards their  work and would feel that their contribution had a direct bearing  on  their employers success. Another employer of a mid-size business organization would invest an hour of the day meeting up with each employee personally over lunch. In doing so, the business manager not just learned important aspects of his own organization, but he also communicated his trust and respect to each employee.

The Rising Economy of China Research Paper Example | Topics and Well Written Essays - 1500 words

The Rising Economy of China - Research Paper Example However, from 2007 – 2009 china like the other developed nation saw a downfall in its growth but the recovery system was very good. Unlike the other western nations and US, China did not suffer from huge recession. Going through few measurements, China’s economy is the second largest and is moving towards becoming the largest. (Grumbine, 2007) This research paper on China has examined all the implications including both the opportunities and challenges, considering the U.S. economy form the huge growth of China and her emergence as one of the most powerful economy in the world. Will China Overtake the U.S. Economy? The real GDP of China has grown twice as fast before the reformation period. Let us go through the factors, which have led this success story of China. Looking at China’s rapid growth, many economists and analysts have given their view studying it since 1979. If we look through China since the period of economic reformation, we see that China has been able to accumulate huge wealth and has gone through many developments. Both of these factors went equally hand in hand. Improvement in productivity led to the improvement of the growth and this hereby-generated huge fund, which ultimately led the road for new investment. Another advantageous situation for China was that it could draw huge amount form the domestic savings from that of finance investment during the time of economic reforms. (Wu, 2011) What led to China’s foreign direct investment (FDI) were incentives and trade reforms. This became the major source for China. The increase in annual FDI was the fastest in China in 1990s. During this period, the growth was $37.5 billion in 1995 to $3.5 billion in the early 1990s. This makes a ten-fol increase. In between 1995 -2009, annual FDI level was doubled. This capital is used efficiently by China and hence has been able to contribute to the economic growth. (Wu, 2011; Roett and Paz, 2008) It has been seen that much of fore ign domestic investment in China goes into export and manufactures which includes export like consumer electronics. Several case studies reveal that the gain in productivity has been one of the major cause in this huge rapid growth, economically since the implementation of the reforms. Taking an example of an International Monetary Fund (IMF), which concluded that the growth in productivity was the most significant reason for china’s economic growth? This study shows us that during 1952 – 1978, the accumulation of capital accounted for 65% of output growth in China, whereas the input growth for labor and productivity was 17% and 18%. Just the opposite happened during 1979 – 1994 (this was the period when economic reform in China took place), growth of productivity was nearly 42% of the economic growth output whereas the labor and capital inputs was 58%. (Roett and Paz, 2008; Blankert, 2009) Resources were reallocated due to which productivity had increased in ec onomic reform of China. This took place in areas where the control was under the governance of the central government like trade, agriculture, and services. Reforms in agricultural sector boosted production. This also realized the workers for pursuing employment in actions where the marginal production is high. (Wu, 2011; Roett and Paz, 2008) The rise in economy in China happened to have strengthened the relation of U.S. – China. Total amount of trade went up from $4.9 billion in the year

Worst Day in School Personal Statement Example | Topics and Well Written Essays - 500 words

Worst Day in School - Personal Statement Example But when I saw the Mathematics teacher entering the class I lost my wits. At first I thought that the teacher just came in to check or ask for the copies but the next moment I realized that he was in the classroom to conduct his class. The teacher asked all the students to take out their text books from their bags. But as I made the timetable according to some other day I did not have the Mathematics text book. As soon as the teacher noticed me he not only honored me by insulting me but also threw me out of the class. As I was leaving the class the students hooted and taunted at me but as I was so embarrassed that I did not dare to reply to them. This was not the end. More was to come. A group of bullies passing my class saw me and started making fun of me. This was it and I could not take it anymore and I also started yelling at the boys and started cursing them. This was another mistake committed by me which marked my worst day in the school. As I replied them harshly the faction o f the boys started to get rude to me and passed even worse comments. Hearing those comments I run towards the boys and a fight started. I was alone and they outnumbered me. I did not only get a very good beating but was also caught by the principal. This gift was given to me by my mathematics teacher.

Meteorology Concepts, Hurricanes, Tornadoes, And Flooding Summary Essay

Meteorology Concepts, Hurricanes, Tornadoes, And Flooding Summary - Essay Example They have similar circumstances in which give birth to them and are associated with similar geographic and climatic conditions. In the recent past many great Hurricanes have been known to cause immense damage to coastlines of various nations. The most prominent and notorious hurricane known to have wreaked havoc in the recent history of mankind id Hurricane Katrina that struck the western coast of north America devastating human settlement, leaving hundreds dead and homeless.(Prothero 276) The primary cause of a hurricane is a steep pressure gradient. If the pressure gradient of the immediate atmospheric layer over sea and land exceeds a certain level under the prevailing atmospheric conditions, it leads to the formation of a swirling vortex of warm and cool air layers or air streams that intertwine and start whirling at extremely high speeds. The warm air rises above making space for the heavier / denser and colder air to rush into the land mass.This happens at great dimensions near sea shores and coastal areas where the air temperature and pressure gradient exists for large volumes of air. The extreme pressure and temperature difference causes the triggering of a hurricane that gathers moisture and air mass as it travels towards the nearest coastal point. Due to lower air pressure near coastal areas during the day time, (because lands heats up and cools down faster than water due to lesser specific heat capacity), hurricanes rush into coastal stretches sweeping along and across their territories. The chief ingredients of hurricanes are warm water and warm air. As water starts evaporating, they rise up and gather in the atmosphere where they begin to condense. These water drops then start coagulating and form a cloud. The water droplets on condensation release heat and causing the moist cool air to rise up making way for more warm air. This cycle of warm air with water vapor rising and condensing to create low pressure continues, until it leads to the formation of a vortex above the sea. They become lethal only when they pickup solid masses like: tin sheds trees, construction equipment, concrete, metal and other solid chunks of masses lying open on the ground. This gives it that devastating strength and inertia to cause unthinkable damage to areas where it has swept across. Typhoons are also borne out of wind and water and due to climatic imbalances affecting coastal areas and causing large scale damage to human property and lives. A Typhoon is very similar to a hurricane and the circumstances under which a typhoon is created are the same as that of a hurricane. Several factors contribute to the formation of a typhoon. Hurricane and Typhoons are the major two natural threats that endanger life and human settlement in coastal areas. Apart from the Tsunami, which is a rather rare calamity and is linked with deep sea earthquakes, these two natural disasters pose a more immediate threat to life and property located along the coastlines of various nations. Factors which contribute to the birth of a Typhoon are similar to those of a hurricane, like warm water vapor, warm air above, the sea surface, atmospheric pressure above sea, temperature and pressure imbalances, steep temperature and p

A Position Paper on the Current State of the Music Recording Industry Case Study

A Position Paper on the Current State of the Music Recording Industry - Case Study Example But more than a simple issue of finances and revenues is the issue of the product that Springsteen is selling, other than the records the labels are charged with marketing. In the tradition of rock and roll, a tradition that Springsteen is now a large part of, the live performance is the musician’s venue for making that personal connection—an emotional connection—with his fans. Through tours and concerts, the rock musician continues a legacy in which millions of people are emotionally invested. Firstly, because Bruce Springsteen is so well-established, his concert, performance, and appearance revenues actually outweigh revenues of sales from his album releases. This fact makes two things clear: first, the choice between record label distribution and self-distribution is less important, and second, Springsteen can focus on performing instead of writing new material to play to new audiences. Instead, he can perform his classic repertoire of music that multiple generations have loved and enjoyed. For that reason, his record label should actually have very little impact on his musical career going forward, which is a similar case to Radiohead, who decided to self-distribute new material. Clearly, the decision to trust a record label or to self-distribute is up to the individual artist, and his decision will be influenced by a number of factors. For Springsteen, first and foremost, is his age. At 60, a 10-year contract may last him through the remainder of his performing career . Also, for many artists, the decision to self-distribute is a philosophical one: trying to shift away from the label-dominated paradigm that exists in the United States. These intangible issues aside, perhaps the best advice one can give Bruce Springsteen, when faced with these two options, is to reflect on his experiences from the past 35 years, and whether he has had a satisfying experience with Columbia. Another

Explication of Shakespeare Passage Essay Example | Topics and Well Written Essays - 750 words

Explication of Shakespeare Passage - Essay Example By â€Å"Powder† Friar refers to gunpowder and triumph of fire and gunpowder is the bright show of fireworks that happen when the two come into contact. Consume means consume each other. Once the fireworks is over, theres nothing left. Just observe the smoke! Friar explains that the ecstasy of love is not an everlasting feature; the experience of such pleasures is impermanent and fleeting. This is Friars metaphor. "The sweetest honey / Is loathsome in his own deliciousness / And in the taste confounds the appetite" (2.6.11-13). Even the sweetest honey consumed in quantity over and over again, will lead to vomiting-sensation. Even the best of things, need to be appreciated moderately. The Friar, in conclusion, advises Romeo to "love moderately; long love doth so; / Too swift arrives as tardy as too slow" (2.6.14-15). He wants him to tread the path of love with utmost caution, and think properly about the consequences of his actions. This is s story engulfed in bitter conflicts related to love. This love-hate situations develop in strange circumstances and all of a sudden! The play is set in Verona, Italy. In a street brawl between the two feuding families, Montagues and Capulets, The Prince of Verona intervenes and cautions them that further breach of peace will be punishable by death. Later, Count Paris takes up the issue with Lord Capulet about marrying his daughter but Capulet doesnt agree as Juliet is only thirteen. He asks Paris to wait for two more years and requests him to attend a preplanned Capulet ball. Lady Capulet and the nurse of Juliet persuade Juliet to accept courtship of Paris. In a scene at the house of Montague, Benvolio has a talk with his cousin Romeo, Lord Montagues son, about his recent depression. The root cause is Romeos infatuation for a girl named Rosaline, one of Capulets nieces. On being persuaded by

A Position Paper on the Current State of the Music Recording Industry Case Study

A Position Paper on the Current State of the Music Recording Industry - Case Study Example But more than a simple issue of finances and revenues is the issue of the product that Springsteen is selling, other than the records the labels are charged with marketing. In the tradition of rock and roll, a tradition that Springsteen is now a large part of, the live performance is the musician’s venue for making that personal connection—an emotional connection—with his fans. Through tours and concerts, the rock musician continues a legacy in which millions of people are emotionally invested. Firstly, because Bruce Springsteen is so well-established, his concert, performance, and appearance revenues actually outweigh revenues of sales from his album releases. This fact makes two things clear: first, the choice between record label distribution and self-distribution is less important, and second, Springsteen can focus on performing instead of writing new material to play to new audiences. Instead, he can perform his classic repertoire of music that multiple generations have loved and enjoyed. For that reason, his record label should actually have very little impact on his musical career going forward, which is a similar case to Radiohead, who decided to self-distribute new material. Clearly, the decision to trust a record label or to self-distribute is up to the individual artist, and his decision will be influenced by a number of factors. For Springsteen, first and foremost, is his age. At 60, a 10-year contract may last him through the remainder of his performing career . Also, for many artists, the decision to self-distribute is a philosophical one: trying to shift away from the label-dominated paradigm that exists in the United States. These intangible issues aside, perhaps the best advice one can give Bruce Springsteen, when faced with these two options, is to reflect on his experiences from the past 35 years, and whether he has had a satisfying experience with Columbia. Another

Terra cycle Movie Review Example | Topics and Well Written Essays - 500 words

Terra cycle - Movie Review Example On the other hand, there is a challenge of hiring fresh graduates because they have to learn practically everything before they can be assigned any responsibilities, which may prove to be time consuming or expensive for the company. Further, the fresh graduates lack any experience on the job, implying that they lack the technical know how to handle situations or drive processes. Such experience, according to the vice-president, human resources, is vital in the running of any company, and is practically what the fresh graduates’ lack. Entrepreneurs ought to give freedom to their workers, which spur creativity among the employees. In addition, the environment should be created conveniently such that workers learn and develop their skills with time, which proves that the experience is worthwhile. Workers need to learn people skills and professional skills, which make them attached to their jobs and feel like they indeed own it. On the other hand, it is imperative that employers make the working environment friendly, satisfy their employees, and provide avenues through which disputes can be amicably resolved. This is the genesis of friendly working environments in the workplace. Small companies do not have any advantage over the big companies in providing an employee friendly environment. It would be plausible to state that the size of the organization does not matter, what is most important is the conditions under which the employees work under. Such an environment is only determined by the values and attitudes embraced by the managers, and not necessarily on the magnitude of the business that they work in. Employees who work in bigger companies possess an advantage over their counterparts, to the extent that they are not subjected to stern supervision, which hinders creativity and individual performance of the employee. The risks of

Write about two characters whose acting impressed you in Of Mice and Men Essay Example for Free

Write about two characters whose acting impressed you in Of Mice and Men Essay On Wednesday, March the 3rd; Roedean Schools LV English class took a trip to Eastbourne, Devonshire park Theatre, to watch a fantastic performance of Mice and Men. There was a large cast but it was clear to see that George and Lennie were the most impressive and prominent on stage. Thus I have chosen to study them, as I was most impressed by their mannerisms and appearance on stage. I have learnt that John Steinbeck, the author of this novel, is a very skilful creator of characters. It seems to me that his technique is to give a brief preliminary description of the character, and then to let the character convey his own personality to the reader by means of what he does, and more significantly by his speech and mannerisms. After reading the play I had my own idea of what George and Lennie were like, and the performance I saw seemed to have the same ideas, which is what particularly appealed to me. I felt that Lennies appearance really matched his character. From the story itself, we can see that he is in effect, a young child in a large mans body. Matthew Kelly elaborated on Steinbecks sketchy outline of Lennies character. Lennies size, shaved head, messy beard and clothes all added to his appearance. The fact that his clothes were hanging off his body, emphasised his massiveness, awkwardness and inattention to detail. From the way Lennie held himself, with his shoulders sloping, his heavy walk with his feet dragging a little and his arms that hung loosely at his sides, one can tell that he was an introvert and insecure character. His omnipresent hovering near George served to further reinforce this impression. However, I was quite unimpressed by Georges appearance and style, because I felt as though he didnt add any of his own touches. His clothes were functional and thus believable but not very noteworthy. He was suitably small (his physical appearance echoing his social) with defined, sharp features, which gave him a confident but slightly aggressive look. His delivery also left a lot to be desired. I felt that his vocal range was too shouty, thus leaving little scope for expression of true anger / frustration when needed. As well as being un-dynamic, the overall effect was rather tedious for the audience. In contrast, Matthew Kelly varied his lines well, according to the demands of the script. I found the appearance of the set very effective and beautiful. I loved the way they had the little pond in the first scene, and the way sets slid on and off. The set changed quite often, but I noticed that George and Lennie always remained constant in appearance, which I thought enhanced the effect of limited options for the two men. As mentioned above, I found Lennies mannerisms very effective. His constant twitching, which sped up whenever he got nervous or scared, was a convincing touch. His twisted facial expressions showed that he was a mentally ill man, and his shuffling gait made it clear that he felt out of place in his surroundings. However, I did feel that some of Lennies ways and reactions were somewhat overdone and so lost a little of their impact. In one scene they ate dinner together and Lennie was shovelling the beans into his mouth, and spilling them all around. Which is theoretically believable but Lennies acting just amused the audience and didnt get a positive, sympathetic reaction from them, as he wasnt convincing enough. George too had some notably successful mannerisms, besides the fact that he was confident. George had a suitably aggressive persona, he got both angry and defensive at the right times, without exaggerating. At the beginning of the play his character was weak, but as the story built, so did his character. I thought this was a good technique as it emphasised the climax in the story. George and Lennies relationship was another remarkable yet moving feature of this play. They helped support each other, and make things clear for the audience through their acting. It seemed as though George felt a sense of duty and responsibility towards Lennie, as we see him get angry about the things Lennie does but is unable to leave him. Lennie needs George, and would be lost without him, but it is equally true to say that George needs Lennie. George too craves companionship that will stave off the horrors of loneliness. I felt as though this need was evident in their body language and the way in which they dealt with each other. The words, because I got you to look after me, and you got me to look after you, enforced this even further. Overall the whole cast was good, but I felt as though George and Lennie were better than average. I think their relationship was very important, because it actually gave both actors some one to rely on, and a constant companion. Lennie acted his part very well, though he was a bit on the creepy side- and seemed unreal at times. George however, maintained his character all through the play. He got even more involved it at the end, when he had to kill Lennie, in order to save him. This dramatic climax was effective and reached the audience in a meaningful way.

Analysing the Indian airline Jet airways and its management

Analysing the Indian airline Jet airways and its management Jet Airways is owned by London based billionaire Mr. Naresh Goyal and is a major Indian airline based in Mumbai, Maharashtra. It is Indias largest airline and the market leader in the domestic sector having market share around 27%. It operates over 400 flights daily to 71 destinations worldwide including 47 domestic destinations and 24 international destinations in 19 countries across southern Africa, Asia, Europe and North America. The fleet includes Boeing 737, ATR 72-500s, Airbus A330-200, and Boeing 777-300ER. Jet airways has been repeated adjudged Indias best airlines and won many national and international awards. Company took over Air Sahara in the year 2007 and renamed it as Jetlite. Deal was valued around US$ 500 millions and was largest in the history of Indian aviation. Jetlite is marketed between low cost airlines and full service airlines. Jet Airways is one of the youngest aircraft fleet in the world. Average age of the fleet is only 4.82 years only. The airline industry  exists in an  intensely competitive market. In recent years, there has been an industry-wide shakedown, which will have far-reaching effects on the industrys trend towards expanding domestic and international services. The major development in airline industry is the rapid expansion of global alliance. Such alliances led to provide extended services to customers and sharing cost like airport lounges. Jet airways products Major Products:- Tourist travellers to exotic destination Business travellers to all corner of the world Offering through Tie up with resorts and hotels (Packaged deal) Tie ups with local transportations (like with Hertz for local taxis) On Board shopping Associated Products: Currency exchange windows on major airports Cargo services to domestic and international destinations Jet airways customers The customers are segmented into business travellers and tourist travellers. The business travellers are mainly service driven and loyalty depends upon on-time flight schedule, convenience, privileged treatment and loyalty bonus. Customers of this segment are regular and do not shift very easily. The Tourist travellers are price sensitive and sometimes one time customers. They chose flight of destination to destination. Facilities like wide network through alliance partners, on- board services, lounges will always keep stay ahead in completion. Service management: What Company has decided to provide quality and premium and world class airline service at competitive price to passengers. Business travellers who have a priority to maintain timeline, looking for a comfort and convenience and willing to pay premium price. Also for leisure travelers and economy class passengers, they have a no frill segment with convenient in flight paid services. How Offering in time service in new age aircraft with better in-flight service during the traveling and taking care of passenger from booking ticket to ensure safe and comfort travel to reach at final destination. Where: In National and International travel sector When: Already in existence, however it is an evolving process and can be modified depending on the customer expectation. Why: To remain a preferred choice of Airline, which will benefitted for a growth prospects and enhance market share. Jet airways services: Service process design at JET AIRWAYS are designed after taking due consideration of customer segment and requirements to enhance customer satisfaction level. While delivering the service, an emphasized to keeping low cost and always striving to improve efficiency. On Ground Services >>> Check in Options Airport lounges Coach Bus services Immigration services In flight services >>> Entertainment Magazines Cuisines Convenience and safety Assistance >>> Medical assistance Assistance to unaccompanied minors Assistance for infants Assistance for elderly / disabled people Other services >>> Mobile updates Boarding card freebies Customer friendly services like mobile services Customer Delight approach in Jet airways Jet airways moving beyond customer satisfaction and endeavouring for customer delight. The entire organisation is working for creating customer loyalty and relationships which drives business growth and profitability. Service manager believes that customer satisfaction levels can be enhanced through effective customer complaint redressal system and delivering the promise, providing a personal touch, going the extra mile and resolving problems well. The customer feedback or listening customer voices through customer satisfaction index, customer feedback, market research, listening to frontline personnel and strategic activities involving customers. Each flight ensures customer feedbacks and service managers ensure feedback from different segment of customers. Customer complaints / feedback are helpful in providing opportunities for continuous improvements in product offerings, quality and customer services. Effective complaint management creates more customer retention than consistent satisfaction. When customer dissatisfaction addressed, such customers become more loyal to the organization and also provides more opportunities and challenges. Customer complaints can help in learn about meeting their expectations and needs, and enable to build a customer-oriented organization. Good customer feedback system will help in institutionalize learning and continuous improvement. Design and implement fully integrated feedback system followed by focused approach towards gathering customer feedback and integrating it with the companys approach and business strategies ensure improvised services for customers. Organization needs to know what customers are saying. Human Resource Management and Culture in Jet airways The concept of HRM includes recruitment, training, compensation and performance appraisal. Human resource management defines relationship between employees and organization through processes, practices and guidelines. The role of the HR department in Jet airways to create effectiveness in service system Increase effectiveness through job security, training and rewards lead to job satisfaction and motivation. Monitor and evaluate job performance, enhance job role to maintain excitement and reward the employees for their excellence Reward for long-term commitment Employees need to be treated in main stream of organisation Jet Airways gives high priority on HRM to provide essential services to the customer satisfaction and enhance shareholders value. Operates within adopted code of conduct and ethics, abide by law, rules and regulations of the stock exchange. Every employee including directors required to become familiar with code of conduct. Proper training to front end and back end staff Ensuring the basic skills and competencies to handle customer while check in and on board Each employee should avoid using his/her private interest while performing the duty objectively and effectively. Ambiguity and conflict resolution with fair and justifiable manner Reward and recognition as per the aviation industry practice Qualified and skilled crew members The HR practices like job design, employee empowerment, training, remuneration and careful selection processes lead to satisfied employees who deliver high levels of service quality. The employee motivation is critical to the results of the service delivered. The cycles of success and failure are based on the intertwined roles of employees and customers. The employees attitudes and behaviours are affected by human resource (HR) practices which further led to influence customers attitudes and ultimately impact the profitability. Higher employees satisfaction and motivation enhance service deliverance of individual and achieve higher service quality as well as lower employee turnover. It improves the customers perception and makes them more satisfied which further turn to loyal customer. Hence Jet airways became preferred choice of travellers and contribute to profitability. The HR practices like job design, employee empowerment, training, salary and careful selection processes lead to satisfied employees who deliver high levels of service quality. The Effective HR involvement in Jet Airways is the key to having a competent and committed workforce. The recruitment, training and competency development, performance monitoring and rewards and recognition are the key areas where Jet Airways implement effective HR policies to achieve a high quality workforce and high quality service experience for the Customer. The role of HR practices in airlines industry is competency development, employee empowerment, and collaboration. The service delivery gap is the performance gap when employees are unable and/or unwilling to perform the service at the desired level. The major factors which contributes to the performance gap are teamwork, employee-job fit, technology-job fit, perceived control, supervisory control systems, role conflict and role ambiguity The competent employee in Jet airways means first need to understand the importance of technical skills, behaviours and employee attitudes for specific roles and then hiring the right people and identifying strategies to develop them into excellent service providers. The greatest challenges for services managers in Jet airways are to develop employees to manage the complexity and conflicting demands of their roles. Frontline employees have to simultaneously meet customers expectations and organizational priorities. Sometimes demand of difficult customers can lead to feelings of stress, conflict and Frustration. The role stress has a negative impact on performance in terms of employees commitment, satisfaction, productivity and ability to deliver service quality to customers. Factors Contributing to Work Stress are role conflict, role ambiguity and role overload. The role stress can be reduced through leadership, empowerment and formalization. Collaboration among employees within organisation enables them to find solutions for critical and unforeseen problems. Sharing of experience and war stories enables people to learn. Collaborative team approach among employees in Jet airways is more important due to many services deliverance exhibit variability. The variables depend upon customers wants / needs, the frontline employees abilities/ attitudes and organizational support. Managers are unable to develop routines, procedures and manuals to deal with every contingency. Employees help and learn from one another through their experience. Employee Empowerment is a HR practice that gives the employees the authority to use decision making when confronted with diverse customer requests. One of service management principle is Decision-making authority as close as possible to the customer interface. It empowers employees for making decision, give employees the authority to use judgment and make prompt decisions when confronted with diverse customer requests. It leads to higher levels of job satisfaction and employee commitment. Employee Empowerment helps in customer satisfaction and employee motivation. Performance management system Performance measurement systems in Jet airways include various aspects on performance like financial, non financial and are customer-driven. A performance measure has to be integrated and balanced. The Balanced Scorecard comprises of financials, internal business, Innovation Learning and Customer. The Balance Score Card helps managers to stay focused on their strategy and objectives in line of organizations goals. Financial: Year on Year increase in companys revenue and profitability. Increase in market share Increase/ decrease in Customer segment Value creation for shareholders Lost baggage claim Any Accident/ technical faults Non Financial: Geography expansion Addition in number of flights, size of carriers Perceived value and image Corporate social responsibility (CSR) Employee attrition rate Customer Satisfaction Levels: Customer satisfaction survey Average Passenger per flight (Increase/decrease) Word of mouth service experience Code sharing with another carrier Round trip package for business and economy travelers Complimentary solution for hotels, taxi and site trip Steps for an integrated and balanced performance measurement system Work out vision and strategic performance measure Communicate performance measure Set out objectives sync with performance measures Integration in system and evaluation Strategic learning Value creation for customers and Service Innovation in service industry like Jet airways is driven by customer feedback. Efficient delivery of services, quality of delivery followed by performance put service organizations ahead in competition. Customer feedback gives an opportunity to understand customer need, formulate improved differentiated services and deliver effectively. Integration of cross functional thinking in process of creating value added services for customer gives opportunity to involve people is mission of the organisation. Jet airways made tie ups with various services like rent a car, hotels, shopping, dining in restaurant. Boarding pass of flight extends discounts from various premier outlets ranges 15% to 50%. Innovation gives competitive advantages to the organizations and also helps in sustain the desired performance. Innovation described as continually renewing offering (Products services). Diversity in work force that always willing to accepts new age technology and implement in deliverance resulted in scaling performance of the organization. A competitive advantage means distinctive competencies or capabilities and perceived differently by customers and stake holders. The competitive advantages can be offered through cost leadership, create differentiation and focus on specific product / market / customer segment. The sources of competitive advantages of Jet airways are superior skills, distinctive capabilities and outstanding resources .These sources of competitive advantage enable to offer superior customer value and leads to customer loyalty and profits. Competitive forces challenge the quality and delivery of products by imitation and substitutes. The competitive advantages are sustainable through ability to deliver high levels of service quality, manage higher productivity and efficiency and having a large base of loyal customers. Jet airways is commanding leadership position in Business traveller segment due to On time flight schedules and widest network. Tie ups with resorts hotels of exotic destination gives edge to jet airways in tourist travellers segment. This segment prefers product basket offerings which includes air travel, Resort / hotel arrangement and local conveyance. The sustainability of competitive advantages are challenged by technology, human resource skill, and capacity capability to deliver services The increasing participation of customers, the role of IT and the diminishing evidence for the traditional characteristics of services such as inseparability and heterogeneity are important in maintaining a sustained competitive advantage. Setting the highest standards ever seen in Indian skies, Jet Airways introduces delicious new menus, Jet airways become Indias first airline to offer In-flight entertainment and Jet mobile services, web check- in, self check in services at airport are few exceptional services offered. Jet Konnect flights offered low fares to the price sensitive customer segment. Excellent deliverance of comfort, entertainment and cuisine made jet airways one of the finest airlines in Indian skies. Productivity and efficiency is another aspect which makes customer delighted. The various factors affecting efficiency are: Individuals mood at work, health and well-being. Enhance relationships with customers colleagues Streamline work design and work processes Improve the physical environment Increase perceived organizational support The productivity and efficiency can be increased while identifying and reducing waste in processes, and in gaining the most from peoples skills, increasing job control and encouraging inter-personal, collaborative relationships. Challenges ahead. Some of challenges in airline industry are service quality, customer value, changes in information technology, eliminating waste, managing productivity, combating competitive forces, and measuring and monitoring performance in different ways. As an organization has to identify profitable segment of customers and need to extend knowledge of customers so that invest in the groups that are likely to bring the most consistent returns. The growth and sustainability of organization is driven by the profitability of the customers and not their numbers alone and profitability changes with changes in the customer acquisition and retention strategies. Frontline service work is complex which involves interactions with others, using ever-advancing technology, conveying intangibles such as information and solutions to problems, managing processes and dealing with role stress. Future customer service professionals will need enhanced cognitive capabilities (technical process skills) and affective competencies (emotional interaction skills). Technology is facilitating in increased customer self-service and reducing human interaction. Customers are performing tasks themselves and routine, repetitive work is being replaced by technology. Employees are becoming more specialized, work will be more demanding, and they will need to be better equipped to manage complexity and relationships. E-services and advance technology impacts the way businesses interact with their customers. Inclusion of new technology is fast replacing the front desk executive and bringing the company-customer interface right on the customers desktop. Service industry is having challenge of delivering consistently high quality service and service manager are focusing on Realign strategy to accommodate shortened information chains, and changing customer demands and preferences. Redesign processes and reassemble operations taking account of what can and should be back-office and front-office. Restructure to accommodate new work, new technological interfaces.

The Bridge Of San Luis Ray Essay -- essays research papers

Thornton Wilder (1897-1975) The Bridge of San Luis Rey The Bridge of San Luis Rey, by Thornton Wilder, presents the ancient dilemma of whether tragedy is the result of chance or a manifestation of divine intervention. It explores the lives of five people and reveals their internal struggles for survival. The sadness that is created by the undying love of the Marquesa de Montemayor for her daughter, Esteban for his twin brother, Manual and Uncle Pio for the vain actress, Camilla Perichole, is so overwhelming in its enormity, that when tragedy strikes, we feel relief that their suffering is finally over. The scene is set in Lima, Peru, in 1714. One afternoon, an ancient bridge broke sending five people to their deaths. Brother Juniper, a Franciscan monk, witnesses this catastrophe and believes he can prove the existence of divine intervention. The first person is the Marquesa de Montemayor along with her servant and companion, Pepita. The Marquesa’s love for her daughter is not returned which sends her into a state of borderline psychosis. She begins to drink heavily and neglects to take care of the most important things in her life. One night while Pepita lay sleeping, the Marquesa is struck with the realization that her love for her daughter is a selfish love and she decides to renounce this love and begin a new life. Esteban and Manuel are orphaned twins found on the steps of a convent and raised by Maria del Pilar. When Manuel dies of an infection, Esteban is in despair and is about to embark on a new life with Captain Alvarado when he crosses the bridge. Camilla Perichole did not die on the bridge but was a victim nonetheless. Uncle Pio, friend and confidant of the Perichole, takes her son to educate him in the Arts and literature. The two never make it across the bridge. The Perichole is a famous actress who plays an important role in the story. â€Å"She is the axis, as it were, around which everything turns†(Stresau 23). She weaves the threads of the story together with her â€Å"passions and perversities†(Fadiman 338). The Perichole is a very selfish woman who indirectly causes the death of Manuel, Esteban’s brother, by destroying his will to live. When Manuel falls in love with the Perichole, the love the brothers' share becomes tainted and is forever destroyed. The only time that Manuel admits this is when he is in a state of such pain, he lashes out: ... ... of tragedy and lets her be the diamond in the rough. She is the one person whose vision is unaltered from the very beginning of the book and to her the other survivors draw their own courage. Camilla Perichole was in such pain over the loss Uncle Pio and her son Don Jaime, that she could no longer live in solitude. She desperately wished to be able to tell them one last time of her love for them. She sought out Maria del Pilar who accepted her with open arms and without judgment. â€Å"I fail everybody,† she cried. â€Å"They love me and I fail them†(Wilder 143). The Marquesa de Montemayor’s daughter, Dona Clara, also came in search of redemption. Her guilt of not returning her mother’s love was consuming her and she wished to be punished. Dona Clara and Camille Perichole began to find new meaning in their lives by helping Maria del Pilar take care of those less fortunate them themselves. The question still remains. Was it an accident or by design? It is best to leave the mystery in place, for to answer it dissolves the meaning of the book. Just knowing that some good came out of a catastrophic event brings pleasure to one’s heart and leaves us believing that it really does not matter.

Film Review: Mindwalk :: essays research papers

Film Review: Mindwalk   Ã‚  Ã‚  Ã‚  Ã‚  If a good movie is one that makes you think, Mindwalk must be superb. However, I haven’t even read the book it was based on and I can say that the book must have been better. The actors are laughable, and the physicists’ accent changes with each new scene. Furthermore, the transitions to each scene are as smooth as sandpaper. The purpose of this movie wasn’t, and with good reason, to be glamorous though. As many of our â€Å"Hollywood† movies are. The fast action, sex, blood, money crazed movies that we all love. The fact that Mindwalk was based on a book also gives some explanation to the choppy scenes, as many omissions were probably made. Financing played a role in the actors chosen for the movie, a kind of ironic humor if you think about it in context to what the entire movie is about. All of this in mind, and the fact that it was a lengthy 2+ hours; it could never be a blockbuster hit. I, on the contrary, enjoyed it. Some of the is sues raised are those that many of us think about often, or maybe I am just hoping that I’m not the only one.   Ã‚  Ã‚  Ã‚  Ã‚  As one of the many business majors, the idea of my job being meaningless, or al least not a significant â€Å"benefit† to society has crossed my mind. I am in college to compete in our materialistic society for the highest paying job. In other words, I’m in it for the money. Perhaps the â€Å"crisis of perception† is something for me to think about, maybe even more than others. I know my reasons aren't in line with the value system I like to portray I have and live by. Yet, I still compromise them; giving myself the excuse that I am doing it all for my future family, or something like that.   Ã‚  Ã‚  Ã‚  Ã‚  The â€Å"crisis of perception† is in my life, and everyone's. For instance success for most comes from an education. However that success isn’t associated with the knowledge, but with the money you make as a result. The physicist used the â€Å"crisis of perception† example as an explanation of how to fix everything wrong with the world. Explaining that focusing on one piece can’t work, and that everything is â€Å"interconnectedâ€Å". She uses the example of a person with gallstones. A western medicine physician would take the gall bladder out.

Martin Luther King Jr’s “Letter from Birmingham Jail” Essay

Martin Luther King Junior’s â€Å"letter from Birmingham Jail† was the reflection upon protest against unjust laws was established against him and his fellow men. Throughout his letter he uses many great philosophers and historical events to justify his own protest to be necessary to do what’s right. King was the leader of civil-rights group that supported protest against traditional views of the society and unjust laws established in the era.† In any nonviolent campaign there are four basic steps: collection of the facts to determine whether injustices exist; negotiation; self purification; and direct action.† ( Taylor) In his letter from Birmingham Jail King states: â€Å"It was illegal to aid and comfort a Jew in Hitler’s Germany. Even so, I am sure that, had I lived in Germany at that time, I would have aided and comforted my Jewish brothers. If today I lived in a Communist country where certain principles dear to the Christian faith are suppressed, I would openly advocate disobeying that country’s anti-religious laws† (King, 6). Here in this excerpt shows that King encourages protest because in some extreme circumstances becomes necessary, be it in Hitler’s Germany, a Communist country, or any situation in which injustices are occurring. In the end of the sentence King openly admits that he would protest against established laws or traditions by all means necessary because they favor the unjust. The letter was written to his fellow clergymen to explain his prior actions and to attempt justified and appropriate for the situation. He expressed that he exhausted every other option to justify them. In the letter he tried to explain to the clergy that his actions although illegal were possible and direct action was the only available option left, which could make a difference. â€Å"One may well ask: â€Å"How can you advocate breaking some laws and obeying others?† The answer lies in the fact that there are two types of laws: just and unjust. One has not only a legal but a moral responsibility to obey just laws. Conversely, one has a moral responsibility to disobey unjust laws. I would agree with St. Augustine that â€Å"an unjust law is no law at all†. Now, what is the difference between the two? How does one determine whether a law is just or unjust? (King, 5). Throughout history, there have been many unjust laws. Many people follow laws just because they are laws. Sometimes people don’t even agree with a law, but they go along because it’s in society acceptable or because it’s just the law. I think that by writing the letter, and putting forward the definition, King is challenging his readers to consider whether or not a law is just. If a law is unjust, it is the responsibility of the people to get it overturned. A society should not live with an unjust law. By choosing to go against law it shows that king primarily a teleological thinker. In conclusion, King wrote â€Å"Letter from Birmingham City Jail† for the purpose of making his audience realize that they are not carrying out our Constitution and the Declaration of Independence which is the United States was founded upon. King only wants what should be granted to all United States citizens, this being freedom, justice, and equality. He is saying he is in jail for only doing what is right, by trying to achieve what is right through non-violence and the fact that he is in jail is unjust, does not support equality, and freedom. Work Cited Taylor, Justin.† Between Two Worlds. Martin-luther-king-jr-letter-from-birmingham-jail† http://thegospelcoalition.org/. 23 Jan. 2013.

Wilfred Owen Anthem for Doomed Youth Analysis

Anthem of the Doomed Youth by Wilfred Owen The poem I chose to study is â€Å"Anthem of the doomed youth† by Wilfred Owen. Wilfred Owen, the son of a railway worker, was born in Plas Wilmot, near Oswestry, on 18th March, 1893. Owen's youthful illusion of the glory of fighting as a soldier was reflected in his words to his mother on his return to England shortly before volunteering for the army†¦ â€Å"I now do most intensely want to fight. † In the summer of 1917 Owen was badly concussed at the Somme after a shell landed just two yards away.After several days in a bomb crater with the mangled corpse of a fellow officer, Owen was diagnosed as suffering from shell shock. While recovering at Craig Lockhart War Hospital he met the poet Siegfried Sassoon. Owen showed Sassoon his poetry, who advised and encouraged him. So also did another writer at the hospital, Robert Graves. Sassoon suggested that Owen should write in a more direct, colloquial style and thus guided him into writing â€Å"Anthem for the doomed youth† amongst several other poems he wrote during his stay at the hospital. Anthem for a doomed youth† it is a Shakespearean sonnet with a rhyming scheme of abab cdcd effe gg. It's a very traditional format, which isn't surprising as Siegfried Sassoon, a very experienced and traditional poet, collaborated with Owen to write this much thought out piece. Because the poem was a collaboration, the style stands out from many of his other pieces of work, as this is more traditional to what Owen would have normally written. In most cases, sonnets take their title from the first line; in this case the first line sets the mood for the reader by starting off with a question that the poet then proceeds to answer.Though the poem is war based, the title itself suggests innocence with â€Å"youth† which may suggest a connection with the church, as an anthem is a choral composition. However, the word â€Å"doomed† also adds a si nister touch to the sonnet which could also be taken as a premonition of doom, which intrigues the reader to read on to find the cause of the supposed â€Å"doom†. Instantly with the first line Owen refers to the soldiers who die in the battle as â€Å"these who die as cattle†. It makes the men seem like a sort of strength with no real meaning behind it, like soldiers sent to battle and inevitably be slaughtered yet not fully realising why.The next two lines then take the reader to the battle, where the disturbing and frightening atmosphere of gunshots is emphasised as a, â€Å"monstrous anger† He also gives the atmosphere a more dramatic effect by using alliteration, â€Å"rifle's rapid rattle† which emphasises the harsh and unrelenting sounds of the battlefield. So loud and unrelenting that it drowns out their quick prayers made in haste, not allowing them their moment of God's guidance, â€Å"Patter out their hasty Orisons. In the next line, â€Å"No mockeries now for them; no prayers nor bells†, this could be a more personal belief of Owen's, that fighting and killing are wrong in the eyes of god, as he said in a letter to his mother, â€Å"namely that one of Christ's essential commands was: Passivity at any price! Suffer dishonour and disgrace, but never resort to arm. Be bullied, be outraged, be killed, but do not kill. † In the next few lines of the octave he changes the, what I feel like sort of a homely religious scene into something more disturbing and frightening, as mourning choirs becomes a â€Å"shrill, demented choirs of wailing shells. And it seems that throughout the poem he likes to keep a sense of innocence about the soldiers, calling them â€Å"boys† which emphasises on how the young the soldiers were, which makes the sonnet more moving and causes the reader to feel sympathy ands perhaps some sort of sadness. In the last few lines of the poem Owen mentions what when they die they don't have a decent funeral, merely memories of those they left behind, â€Å"but in their eyes shall shine the holy glimmers of goodbyes. It reminded me mainly how the soldiers weren't the only ones who had suffered throughout the war, all those loved ones that they left behind had nothing to bury or see for the last time, just memories of their husbands, sons, brothers, fathers and uncles. The poem itself flows smoothly as Owen keeps the rhythm going at a slow and steady pace, causing the reader to think about it more carefully, using mainly full stops rather commas. This may suggest that Owen wants the reader to stop for a moment and think about what he just said, to try and picture it in you mind, â€Å"Only the monstrous anger of the guns. On that line I think that Owen probably wanted us, as the reader to imagine the tremendous noise that would be surrounding the soldiers. It would have struck fear into the hearts of the soldier and reader as it did to me. And also when he says  "glimmers of goodbyes. † This brings a lot of emotion to the sonnet; it made me feel sadness and sympathy for those left behind in the war. The soldier who wrote this sonnet experienced many tragedies and horrors serving at the front line for what he thought at first, to be a noble cause, which turned out to be a mass slaughter for causes unknown to the common soldier.I felt that Wilfred Owen captures the reality of the war in this very touching and moving sonnet; by emphasising the number of deaths of the innocent he outlines the severity of the war. And I like the fact that because of his first hand experience, he wrote what no journalist or any sort of media could have portrayed as romantic or heroic, he wrote what he saw before him, in the eyes of his fellow men and soldiers

The Duchess - Mnage trios and Morality Essay Example | Topics and Well Written Essays - 1250 words

The Duchess - Mnage trios and Morality - Essay Example The film "The Duchess" directed by Saul Dibb based on Amanda Foreman's biography of the controversial socialite Georgina Cavendish, the Duchess of Devonshire, entails her very remarkable yet infamous marital arrangements for which, the most interesting moral conflict with regards to marriage can be drawn and is best suitable for further analysis. In the film, Georgina Cavendish (played by Keira Knightley) was portrayed as a fashion-oriented and gambling patron yet intelligent and politically-inclined woman later unfortunately entrapped in marriage with William Cavendish, the 5th Duke of DevonshirIndeed, a handful of reasons can be assumed in modern times as valid justifications for her to separate from her husband. Such include the various sexual affairs of the Duke, one of which even bore an offspring whom Georgina cared for as her own, her misery being that her role as a wife was deduced to her capability of bearing a son, and last but not the least, his husband's affair with Lady Elizabeth Foster, the closest friend of Georgina to which was described in the film as Georgina's "sole comfort". The affair seemed to be beyond sexual reasons since the Duke refused to banish Lady Elizabeth upon Georgina's knowledge of the affair and even insisted that she live with him despite Georgina's presence in the residence. This is where the moral conflict arises and it is best described in the phrase of mnage trios.Mnage trios literally means household of three in French... Despite the already miserable situation, the Duke refused her agreement for separation in order for her to legitimately start a relationship with Charles Grey for whom she had genuine feelings for. Even worse, the Duke threatened of banning her from seeing her children if she continued to see Grey. Georgina chose to be with her children however, she was apparently pregnant with Grey's daughter. In the end, the Duke decided that Grey's family should take the responsibility of raising the child for which Georgina was only able to visit in discretion. The story of Georgina serves as an inspiration and leads us to assess whether an individual's passive approval of a marital arrangement of mnage trios is morally right or wrong for the sake of being able to live with one's children. We shall do so through the differing Immanuel Kant's theory on morality in his written work entitled Foundations of the Metaphysics of Morals (1785) and John Stuart Mill's work on Utilitarianism (1861). But before we move on, we should clarify that the point of debate that in upon agreeing with the marital arrangement, Georgina was unable to live with her daughter fathered by Grey in return, since Georgina was able to see and visit, therefore to be with, the child though in discretion. Immanuel Kant is known for being "completely un-utilitarian"3 because of his "..rejection of satisfaction of desires as a ground for morals4". In addition, he believes that the basis for actions to be moral is its aspect of obligation because men are capable of reason stating further that "..reason's proper function must be to produce a will good in itself.."5. Moreover, an action should not be based solely upon the use

Politics Essay Example | Topics and Well Written Essays - 3750 words

Politics - Essay Example In a while we will be discussing the details of these problems, with particular focus on the depletion of ozone layer, endangered species and hazardous wastes as described by science. One striking feature of these environmental problems is being global in nature. It does not merely cover one territory and cannot be entirely solved by an effort of one or few countries. Environmental science has coined the term, â€Å"transboundary† to refer to both environmental problems and solution which cross borders (David Humphreys 201). The term is specifically used for the environmental policy of protected areas, in which â€Å"a viable population of an endangered species, or provide sufficient land area for a vulnerable ecosystem, in a way that simply might not be possible by national level action alone† (David Humphreys). The global nature of the problem indeed calls for a global solution. The question that this paper wishes to answer is whether this global environmental problems can be solved effectively by international agreements. But before this, it would be fitting to ask if an international agreement is in the fist place possible. On the study of three environmental problems plus climate change, we will look at the definition of effectiveness of environmental policy to provide us with the standard of assessing current international policies. We will also need to take a look at how the problems are defined such as what exactly do the terms ‘depletion of ozone layer’, ‘endangered species’ and hazardous wastes mean. To arrive at the conclusion, we will have a close examination of the international agreements done so far and assess them carefully of indeed they have been effective. Lastly, we will assess the strengths and the constraints of international agreement on environmental policies. A Warming World, a book that tackles on the climate change issue and the policies adopted by the

The Impact of Financial Crisis on UK Fiscal Policy and Government Debt Essay

The Impact of Financial Crisis on UK Fiscal Policy and Government Debt - Essay Example The current crisis is definitely more pronounced and prolonged than any other previous financial crisis, yet support from fiscal policy, monetary policy, use of guarantees on liabilities and purchase of assets has helped in reducing the direct fiscal costs (Laeven & Valencia, 2012). While such efforts might have led to minimizing the direct impact of the financial crisis yet it has been becoming a rising concern for fiscal sustainability in many countries, as the fiscal policy has led to increasing the public debt burden as well as the government contingent liabilities size. Fiscal policy holds great interest for policy makers as it has the ability to act as an instrumental tool for growth and development in the long run (Brahmbhatt & Otaviano, 2012). Fiscal policy is no business strategy, for a national economy is by no means a business, it does not earn; rather it implies how the public is taxed and how the government spends the gathered money (debt bombshell, 2012). In the UK the national debt is the amount that is owed to the private sector and UK gilts purchases. The government spends more money than it can afford to tax, leading to selling bonds/gilts.The case study is based on two economic theories and their fundamental aspects while addressing the research questions.Battaglini and Coate (2008) presented the political economy model. The model was meant to understand the influence of the fiscal policy that it has on the Business cycle

Working conditions Coursework Example | Topics and Well Written Essays - 750 words

Working conditions - Coursework Example Millions of Americans have put their health on the line due to unhealthy eating habits and neglect for their healthcare needs. With the rising cost of healthcare and insurance coverage that the employers have had to shoulder recently because of the advent of the Obama Health Care Act, some of them have decided to take matters into their own hands and force their employees to become healthy for their own good and the good of the pocketbook of the company. Although their concerns are valid, the reason behind it is not. Some of them have opted to punish employees who have chosen not to participate in the company wellness programs by having them pay hefty fines. This paper will look into the legality of such actions and if it is a just punishment for an employee who does not wish to participate in the employee wellness programs. Facts and other pertinent data will be presented using various online reputable sources such as newspapers, journals, interviews, and the like. Do You Think an O verweight Employee Who Chooses Not to Participate in a Wellness Program Should be Penalized? We live in a modern society that provides us with more than ample means of living a healthy lifestyle through the proper nutrition intake, diet, and exercise. However, most people fail to take advantage of these basic opportunities presented to them. The result is a weakened state of health for the individual. As such, the individual ends up requiring much more healthcare than his insurance program can provide. Added to this 3 problem is the fact that the new health care laws of the United States has made it more difficult and expensive for the employers to keep their employees covered with ample medical insurance benefits. The continued rising cost of healthcare coverage has thus forced some employers to take the health matters of their employees in their own hands by forcing them to participate in a company mandated healthcare program or face severe penalties for non-participation. Their i ntention is clear, to keep their health care costs down, but at the expense of sticking their noses in where it does not belong, in the private lives of their employees. Their participate or pay fines choice disrespects the freedom of an individual to choose how he lives his life and how he participates in various activities. It would appear that an increasing number of companies are opting for such health care rider coverage for their employees. As many as; â€Å"almost half (47%) of companies already use or plan to use financial penalties over the next three to five years on workers who don’t take part in health-improvement programs.† (Bilski, 2010). With 81 percent of the companies punishing the non participants by; (Bilski, 2010) increasing deductibles (17%), and increasing out-of-pocket expenses (17%). However, just because the companies choose to implement such punishments does not make it right. Admittedly, these acts of forced healthcare participation are legal (Goldberg, 2012). The reason is simple, those who choose to keep themselves healthy by living properly and participating in healthcare programs should not be made to carry 4 the burden of coverage for his or her co-workers who cannot be bothered or do not care about their health. But, there is something that got lost in legal translation here. Companies are allowed to encourage employees to participate in wellness programs to a certain extent only. The rules as outlined by the Equal Employment Opportunity Commission dictates that (â€Å"Is My Company's Wellness Program Legal?†); â€Å"... an employer may conduct medical examinations and activities that are part of a voluntary wellness and health screening program. Therefore, offering employees the opportunity to voluntarily participate in health screening

Reading respond Essay Example | Topics and Well Written Essays - 1000 words

Reading respond - Essay Example Question 2 A business organization brings together people from diverse backgrounds and with abilities that are uniquely different. Among other organizational management skills required for an efficient management organization is the need for an effective communication system. Such a system should recognize the different abilities shown by the staff. The imminent increase in diversity at places of work have had imminent influences on organizational set ups. This has been so irrespective in terms of communication and human behavioral adaptations. The aspect of communication also entails the aspect of giving what would be defined as nonverbal communication. In this sense, it is important to acknowledge that diversity at places of work have led to obvious issues which need to be addressed if the organization setup is to remain as conventional as would be suitable for everyone involved within the organization. A) Effect on communication The imminent issues that would arise from such event ualities affect communication. These are a myriad. However, the most evident would be based on the cultural differences that people inherently have. For instance, some people are from tolerant background while it is naturally anticipated that other people would harbor intolerable traits. In handling the diversities at the places of work, it is important to a strike a balance in making everyone be comfortable with one another irrespective of the cultural or even social background. Language is a tool of communication. In every communication, it forms an important aspect since it facilitates conveyance of message. Common issues that arise in workplaces with diverse personalities are language problems. This might come from persons having intolerable speech impediments or even plain miscommunications due to language issues. People need to be enlightened on the issues that exist in the workplace. Through that, prejudices and misconceptions would be overcome. Consequently, such moves would aid communication in immeasurable ways. B) Nonverbal communication entails using means or platforms which are not audible. These involve using platforms of communication which might be including signs, gestures, or even written notes. In an organization with a diverse background, there are bound to be issues in communication using the nonverbal platform. In such circumstances, communication might be hindered by such issues as levels of technological sophistication. This comes from the fact that there are those persons within the diverse workforce who might have least exposure to technology compared to others. For instance, the older generation would find it hard to communicate with the younger workmates through social media and other similar platforms. Consequently, it is important to bridge the gap between the two groups to aid effective coexistence and effective communication (Gibson 148). Other forms of communication such as gestures might be influenced by cultural backgrounds. This insinuates that people of different cultural backgrounds at a diverse place of work might have unique interpretations to different gestures. For instance, a facial gesture from one employee might insinuate a different meaning altogether to another employee. In such circumstances, such communication might be hampered. Besides, gender and religion also play an important role in gestures as forms of communication amongst the employees of diverse origin. For instance, a gesture to female employee